Corporate GIS Consultants

Why do you need to purchase this report:

Do you know what percentage of your Australia / New Zealand customers have said that they would buy your software again, and what have they said about it? What percentage of your competitors customers have said the same (and what have they said about that software)?

Do you know that (on average) a GIS site using ESRI software has a "budget spend" almost 8 times greater than a site using MapInfo software? Do you know how how much of that spend is on software, how much on consulting, data etc?

Do you know that less GIS users are migrating to MapInfo and that more are migrating to Intergraph and AutoCAD, even though only 77% of Intergraph users said that they would purchase Intergraph software again?

Do you know which software user group has reported that their software spend will increase - is it yours or your competitors?

Do you which software that it takes (on average) 6 times more staff to support business end-users than most other GIS software?

Do you know that sites using Autodesk software have the highest overall software budget percentage spends, while sites using Latitude software have the lowest?

How much is it worth to you to win more business?

Report Contents:

This analysis is based on the responses from 494 contributors (after QA) to this survey who reported 893 GIS products, averaging 1.8 products per site. The Table of Contents of this Analysis report outlines the content of the report, with 3 to 4 pages per vendor / product containing, for each GIS product:

Profile of each Vendor / Product user community with regional distribution and industry distribution

Other products used in conjunction with the subject GIS product

Contributor Budgets for the user community of that GIS product with splits for hardware, software, mobile hardware and software, maintenance, staff, consulting, training, data capture / conversion, data purchase (ex-imagery) and data purchase - imagery

Churn to the subject GIS product for the 10 years covered by the survey churn report and for the last 3 years, covering:

previous GIS product and reasons why users changed from previous product to current GIS
timelines of churn, regional distribution of churn, industry sector of churn and maturity of user churning to subject product
stated reasons (summarised) for moving from previous product to subject product

Churn from the subject GIS product for 10 years and the last 3 years:

GIS products moved to from the subject GIS product over last 10 years and last 3 years
stated reasons (summarised) for moving from subject product to another product
industries and regional distribution of users who have moved from subject product in the last 3 years

Re-purchase statistics including reasons for not re-purchasing and issues which customers want addressed for that GIS vendor and product.

Customer Satisfaction analysis based on 6 criteria, that the subject vendor:

offers the complete range of services required
has flexible support options / arrangements
responds promptly
has support staff with appropriate levels of technical product skills
has support staff with appropriate levels of knowledge of customer's business / industry
is cost effective

The conclusion summarises key factors including:

total budget reported by vendor and per site (averaged) with a summary of average "spend" per site by vendor

budget splits by vendor compared with averages

the percent "to" and "from" product churn by product showing which vendor products are doing well and which appear to be going "out the back door"

the ratio of customer end-user staff which are supported by GIS staff - this highlights which GIS products have a low ratio such as 1:3 (ie it takes 1 GIS person to provide effective end-user services to 3 customer staff) and which have a high ratio such as 1:37 (ie, it takes 1 GIS person to provide effective end-user services to 37 customer staff)

the re-purchase summary per vendor product

Price

The "GIS Product & Vendor Analysis" Report is A$3,800.00 + GST (at 10%) = A$4,180

This price includes the GIS Summary Report at $395. Note that the "GIS Product & Vendor Analysis" Report is an extension of, and must be read in conjunction with the GIS Summary Report (this price can be deducted from the $4,180 if this has already been purchased)

How to Order

Download the Order Form, tick the box labeled "Custom Report" and write "GIS Product & Vendor Analysis" report in the space provided

Enter $4,180 in the space provided for the price at the bottom of the form

Fill in your credit card details

Fax back to Corporate GIS Consultants at 02) 9709 3055 or email to: survey@corp-gis.com.au

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