Corporate GIS Consultants
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Play GIS Bingo and win !!!

Just match up the following customer complaints to the appropriate products / vendors and fax back.

All GIS Products & Vendors are included - no one misses out on complaints.

 

How to Play

  • Check the product / vendor box against each of the following list of 45 complaints (this is a sample of a much larger complaint list)
  • Multiple products / vendors allowed against each complaint (and in some cases mandatory)
  • Either fax back to Corporate GIS Consultants on 02 9709 3055 or email to GIS_Bingo@corp-gis.com.au, including your contact details

Get any 30 of the 45 correct (ie 2/3) and WIN a copy of the GIS / Spatial Summary Review for 2006/07 - value of $395.

Or $395 off the purchase of any other report from Corporate GIS Consultants if you have already purchased the GIS / Spatial Summary Review for 2006/07.

  • One entry per person
  • Not Available to employees of companies who have already purchased the "GIS Product & Vendor Analysis" (because that is where all the answers are)

The full details of all product / vendor issues (including this table correctly filled-in) are in the "GIS Product & Vendor Analysis" - order your copy now.

 
Product / Vendor Complaints
AutoDesk
Bentley
Cadcorp
ESRI
GDS
GenaMap
Infomaster
Intergraph
Latitude
MapInfo
Munsys
Smallworld
1 Administration is messy with limited functionality                        
2 Because the customer base of our GIS is small, we have poor networking with other users                         
3 Better documentation is required                        
4 Better product strategy information is required                        
5 Better support is required                        
6 Current vendor experience / difficulties will drive us to market                        
7 Development and improvements are slowing                        
8 If a less expensive and more appropriate alternative could be found it would be used                        
9 It doesn’t suit GIS applications too well                        
10 It is difficult to produce good cartographic maps                        
11 It is too expensive to have maintenance                        
12 Other GIS products meet our needs better                        
13 Our GIS has a low market share                        
14 Our GIS has a low user base and low level of vendor expertise                        
15 Our GIS has dated architecture                        
16 Our GIS has poor support                        
17 Our GIS is falling behind the technology                        
18 Our GIS is not suitable for the tasks required                        
19 Our GIS is not supported locally                        
20 Our GIS is over the top in price and for no material gain over other systems                        
21 Our GIS is too expensive & the service is poor                        
22 Our GIS is too expensive, too complex and unreliable with inadequate GIS capabilities                        
23 The client server architecture has system limitations                        
24 The cost is too expensive and the product is out of date                        
25 The cost of our GIS is too high                        
26 The GIS functionality is restrictive                        
27 The proprietary database, poor long transaction management and very little true configuration makes this GIS very difficult                        
28 The support for our GIS is too restricted                        
29 There are better products on the market which we would use if we were starting again                        
30 There are problems with the reliability of our GIS – it is unstable and crashes with poor performance                        
31 There is a lack of any support from vendor                        
32 There is a lack of focus on corporate data                        
33 There is a lack of GIS functionality                        
34 There is a lack of integration with existing core business systems                        
35 There is a lack of vendor development                        
36 This is a poor product                        
37 This is ageing technology                        
38 This product costs too much to support                        
39 This product is lacking in functionality and the design architecture is dated                        
40 This product is not compatible with existing hardware                        
41 We are happy to pay a premium price for these products if it is matched by a high quality service, but the vendor has dramatically reduced the quality of customer service – we will start to look at other solutions more closely as we move forward                        
42 We are unable to attract trained staff                        
43 We’re not sure the added functionality of the product is worth the complexity and added cost                        
44 While it is a good basic product, it takes an “expert“ to get the most out of it                        
45 While there are excellent general GIS / mapping capabilities, there is limited cadastral data handling capabilities